April 2009
4 From the Top
Attitudes to service should change
6 Upfront
First Xeikon 3000 user; German VCs bow
out; St Ives responds; Thomson invests
12 My favourite business read
Ian Carrotte is inspired by a work of
fiction
14 Supply chain
How prepress house Fluid is making
changes
16 Need to know – Northprint
The show may be smaller, but there are
products worth seeking out. We describe
the highlights for visitors and stay-athomes
alike
20 Innovations
Kodak and Océ have new inkjet presses
to talk about; HP brings out its most
powerful label press; Xerox increases
range of its cold fusion presses
24 Pride in Print
An eclectic mix of printed work that has
made us feel proud to be involved in the
industry
COVER STORY
28 For the love of books
The Butler Tanner & Dennis story
seemed a fairytale when Felix Dennis
stepped in with a rescue package. Kevin
Sarney is leading it to a happy ending
32 Penguin fl ies worldwide
Andy Knaggs talks to Shaun Hodgkinson
about the organisation and thinking
that drives the publisher’s purchasing
decisions
36 Publishers prefer green paper
While environmental credentials are
crucial to book publishers, so too is price
in setting up a delicate balance
40 Digital’s net grows wider
Book printers were the fi rst to feel the
impact of digital printing: now a new
generation of faster presses will increase
the power of digital
44 Collaborative thinking
The creation of printed materials is
about to change as a growing interest in
dynamic publishing makes print faster
to achieve
48 Yorkshire brass
Paragon has made its mark with
organisational documents, which are
becoming increasingly intelligent and
sophisticated
50 Service comes first
Suppliers are discovering the importance
of service contracts in keeping printers
up and running, but are they offering
enough?
54 Italian fl air
Luca Casalino explains why he decided
that the industry needed an alternative
printing blanket, as he introduces Jarol
to the UK
56 International thinking
Shuttleworth has realised that it has to
expand and develop to keep pace with
the industry’s consolidation
58 Polestar colours bills
A new investment at Polestar Direct
points to the group’s commitment to the
emerging transpromo print market
How to Contact US
The Print Business
Tel 01462 678300 • Fax 01462 481622
Editorial: Gareth Ward, Editorial Director; Jonathan Levy, Consultant Editor;
Andy Knaggs, Deputy Editor;
Laura Blows, Editorial Assistant
editorial@firstcitymedia.co.uk
Advertising: Neil Argent, Advertising Director;
Tom Vine, Jacqui Gray, Advertising Managers
ads@firstcitymedia.co.uk
Production: Laura Blows
production@firstcitymedia.co.uk
Circulation/Marketing: David Light
circulation@firstcitymedia.co.uk
Accounts/MIS: Eve Hooper, Dave Fox, accounts@firstcitymedia.co.uk
Publishing: Geoff Hall • geoff.hall@firstcitymedia.co.uk
Design: Siba Carrick • siba.carrick@firstcitymedia.co.uk
Repro: Zebra
Print: Warners (Midlands) Plc
Cover stock: 170gsm Woodfree Gloss
Text stock: Stora Enso Novapress 90gsm
The Print Business is published monthly by First City Media Ltd, also publisher of PrintMedia Management
First City Media Ltd, 28A Jubilee Trade Centre, Jubilee Road, Letchworth, Herts SG6 1SP |
